About

Scaling doesn’t have to feel this messy.

Scaling is thrilling - but it can also feel overwhelming. Silos, inefficiencies, and unclear processes chip away at profits, energy, and time. That’s where I step in: I help CEOs turn complexity into clarity so growth feels sustainable - and you can get back to leading with vision.

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About Heather

The Professional and the Person

Why You Can Trust Me

I bring both formal training and real-world execution to the table:

Certified in Finance and Change Management through Cornell University
Hands-on expertise in supply chain, operations, and organizational strategy
Deep experience with ERP, MRP, and SAP systems — translating tech into tools that actually serve the business
A proven track record of scaling growth-stage companies ($5M–$50M+) across multiple industries
A belief that people, process, and efficiency are the levers that transform good businesses into unstoppable ones

Who I Am

I’m Heather O’Donnell, Chief Strategy & Operations Officer and founder of Elevate & Align Co. My career has been about stepping into businesses at pivotal growth stages - often when the team feels stuck or overwhelmed - and transforming the way people, processes, and planning work together.

Over the years, I’ve guided growth-stage companies in construction/design, wellness, creative services, and impact-driven consumer brands. Different industries, same truth: every company hits a point where growth demands better systems, sharper execution, and stronger alignment.

And that’s what I deliver.

Beyond strategy and process, I bring a human-first approach. Outside of work, my world revolves around family, friends, and animals. I also love fitness, gardening, and baking — and I believe deeply in balance and energy. The same philosophy I live by at home — that when the right ingredients, timing, and systems come together, everything runs smoothly — is the one I bring to my clients.

How I See It

You can know the components of a chocolate chip cookie, but without the recipe — exact measurements, sequence, and timing — you won’t get a consistent result. In business, your “recipe” is your process, your systems, and your communication. Without them, you’re guessing — and you can’t scale guessing.

I’m also a fitness enthusiast and a former volunteer firefighter/medic — experiences that taught me the value of quick thinking, teamwork under pressure, and showing up when it matters most.

I believe that when people feel aligned, processes run smoothly, and leaders are supported, the results are unstoppable.

I work alongside founders and CEOs navigating growth, complexity, and the decisions that come with both.

Whether you need strategic guidance or hands-on executive support, let's talk about what will move your business forward.

Schedule a Strategy Call

My Edge: What Sets Me Apart

Visionary + Integrator → I see the big picture and make it executable.
People-First Operations → Teams follow the plan because they believe in it.
Cross-Industry Expertise → From construction sites to medspas, I adapt fast.

Strategic Energy Management → I optimize the flow of work so growth is sustainable.
Calm in Complexity → I turn chaos into clarity.

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Ways We Can Work Together

I partner with founders, CEOs, and leadership teams at growing businesses, typically generating $5M–$50M in annual revenue, with support tailored to what they need most.

Strategic Advisor – Perfect if you already have a strong team in place but want a seasoned perspective to keep you focused, clear, and moving in the right direction. Think of this as having a “thought partner” who can see around corners and spot opportunities or pitfalls you might miss.

Growth-Stage Operator – Best for those moments when things are moving fast (or messy) and you need more than advice — you need someone in the weeds with you. I step in to run point on operations, streamline processes, and help your team execute during times of active growth, scale, or restructure.

Embedded COO Partnership – Designed for companies in high growth or transition that need a true right hand. Here, I operate as part of your leadership team — deeply integrated, driving strategy, people, and process alongside you, so you’re never carrying it all alone.

Let’s Talk Strategy